I.T. for not-for-profits that protects donors and clients on a tight budget.
Donor details, client records and volunteers coming and going. We secure it all on a fixed monthly fee, so your money goes to the mission, not to emergencies.
What your regulator expects from your I.T.
Plain-English summaries. We're not lawyers and this isn't legal advice, but we build your systems so you can show you've met these.
Responsible persons
Board members of registered charities must act with reasonable care, and that includes managing the risk of losing donor and client information.
Donors and clients
Many not-for-profits hold health, welfare or financial information. A breach damages donor trust and can mean notifying the OAIC.
Security questions
Government funders and grant bodies increasingly ask how you protect the information you collect.
The gaps we find most often.
- Volunteers sharing one login. No way to tell who accessed a client file, or to remove someone who leaves.
- Donor data in old spreadsheets. Names, addresses and card details in files nobody controls.
- Donated, unpatched computers. Old machines that no longer get security updates.
- No backup of the client system. One failure away from losing years of records.
Built for how your business actually works.
We look after the devices, Microsoft 365, email security and backups around your client, CRM and fundraising systems, for staff and volunteers alike.
- Individual accounts for staff and volunteers, removed when they leave
- MFA on every account
- Help applying for Microsoft's not-for-profit offers
- Daily backups of donor and client records
- Patching and device security, including donated machines
- Quarterly plain-English risk report for your board
- Fake-invoice and impersonation email protection
- Incident response plan that covers donor and client notification
Not in the Illawarra? Same team, same standards.
We look after not-for-profits and charities right across Australia. Whether you're down the road or interstate, you get the same setup, the same written response times and the same evidence for your auditor or insurer, delivered remotely by our Australian team.
- Onboarded by video. Risk check, setup and staff sign-in done remotely in your first two weeks.
- Devices shipped ready. Laptops are enrolled and secured before they reach you.
- Same written response times. Your plan's guarantee applies wherever you are.
- Hands on when needed. On site across the Illawarra, Shoalhaven and Southern Highlands. Elsewhere, we arrange local help and quote it first.
No lock-in. Response times guaranteed. You own everything.
TIME
The response guarantee
Every plan has a written response time. If we miss it on a ticket, we credit 10% of that month's plan fee. No forms, no arguing. It shows on your next invoice.
DAYS
The right-fit guarantee
Give us 90 days. If you don't think we're the right fit, we refund your onboarding fee in full and help you move on. You carry none of the risk of switching.
OWN IT
No hostage I.T.
Your accounts, passwords, licences and data are always yours. Leave with 30 days' notice and we hand over everything, documented, at no charge.
Could your board show a funder how you protect donor and client data?
20 minutes with Shane. You'll get a written summary of where you stand and your three most urgent fixes, whether you work with us or not.
Questions we get askedCan you help us use Microsoft's not-for-profit pricing?
Yes. If you qualify, we help you apply for Microsoft's not-for-profit offers and set them up properly, so your budget goes further.
We rely on volunteers. How do you handle their access?
We give volunteers their own accounts with only the access they need, and remove it the same day they finish, so donor and client information stays protected.
Our board wants to understand cyber risk. Can you help?
Yes. We give your board a plain-English risk report each quarter, so responsible persons can show they are managing the organisation's information properly.
Find out where you're exposed before someone else does.
Book a free 20-minute risk check with Shane. You'll get a plain-English list of your three biggest gaps, whether you sign with us or not.