A local I.T. team that answers the phone and owns the outcome.
Black Wolf Managed I.T. is a 100% Australian-owned managed service provider based in the Illawarra. We look after small and growing businesses, with a focus on the ones that can least afford a breach: childcare, medical, legal and trades.
Shane, Director & Lead I.T. Consultant
Shane started Black Wolf to give Illawarra businesses the kind of security and support big companies get, without the call centre, the lock-in contract or the jargon. Black Wolf is directed by Shane and Vicki.
Every client gets a fixed monthly fee, written response times, and someone who knows their business by name. We don't do pay-per-fix, because getting paid when things break is the wrong incentive.
What we believe about I.T.
Prevention beats repair
We're paid a flat fee to stop problems, so we're on the same side as you.
Put it in writing
Response times, prices and guarantees are in your agreement, not a sales promise.
You own everything
Your accounts and data are yours. No hostage I.T., ever.
Plain English
You'll always know what we did, why, and what it cost.
Local matters
We live here. When something needs hands on, we come to you.
Fair dealing
If a cheaper option does the job, we'll tell you, even if it means a smaller invoice.
On site across the Illawarra, Shoalhaven and Southern Highlands.
- Wollongong
- Shellharbour
- Kiama
- Dapto
- Port Kembla
- Corrimal
- Thirroul
- Figtree
- Albion Park
- Warilla
- Gerringong
- Nowra
- Berry
- Bowral
- Mittagong
- Moss Vale
Local businesses, looked after properly.
"Black Wolf promptly diagnosed our cybersecurity issues and gaps and fixed issues that had been causing great distress to our business for months. Black Wolf now runs our I.T support and Cybersecurity. Highly recommended."
"Their turnaround time to fix our I.T issues is exceptional and the entire setup process from start to finish was easy and painless. Thanks Shane and the team."
"Very down to earth people who know what they're talking about when it comes to Cybersecurity and I.T Support."
Find out where you're exposed before someone else does.
Book a free 20-minute risk check with Shane. You'll get a plain-English list of your three biggest gaps, whether you sign with us or not.