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Insights

Plain-English I.T. and cyber security advice for Australian businesses.

Practical guides from Shane and the Black Wolf team on ASD Essentials (Essential Eight), Microsoft 365, scams, compliance and choosing an I.T. provider. No jargon, no fear-mongering.

Compliance

ASD Essentials: what the Essential Eight's successor means for you

ASD has released the Essentials series to succeed the Essential Eight. What changed, why the Essential Eight still applies for now, and what to do this year.

5 min read →
Cyber security

The Essential Eight explained for small businesses

The eight mitigation strategies, what Maturity Level One to Three actually mean, and a practical order for a small business to work through them.

5 min read →
Industries

NQF digital technology changes: what they mean for your service

What changed under the NQF from 1 September 2025 and 27 February 2026 for digital technology, devices and images of children, and the I.T. a small service needs to comply.

5 min read →
Industries

An I.T. checklist for GP and allied health practices

A plain-English I.T. checklist built from the RACGP information security guidance and Criterion C6.4, plus what the Notifiable Data Breaches scheme expects of health providers.

4 min read →
Compliance

After a data breach: the NDB scheme in plain English

Who the Notifiable Data Breaches scheme covers, how the 30-day assessment works, and how to notify the OAIC and affected people, step by step.

5 min read →
Cyber security

How to spot a fake invoice or bank-change email before you pay

Fake invoices and changed bank details emails cost businesses real money. Here are the warning signs, a call-back process your accounts team can follow, and what to do if the money has already gone.

5 min read →
Cyber security

What to do in the first hour after a ransomware attack

The first hour after ransomware hits decides how bad the damage gets. This is the step-by-step plan to follow, based on ASD guidance, from the ransom note to your privacy obligations.

4 min read →
Microsoft 365

MFA for small business: which kind to use and why

Not all multi-factor authentication is equal. This guide ranks the common types, explains phishing-resistant MFA, and covers Microsoft's move to passkeys and away from SMS.

4 min read →
Cyber security

Lost or stolen work phone: a 10-minute checklist

For trades and mobile staff, a lost phone means lost access to email, jobs and client details. This checklist covers the first 10 minutes, from remote lock to deciding whether it is a notifiable breach.

5 min read →
Microsoft 365

Does Microsoft back up your Microsoft 365 data?

Microsoft runs a resilient service, but recycle bins and retention windows are not a backup. Here are the real limits and what a proper Microsoft 365 backup looks like.

5 min read →
Switching & buying

How to switch I.T. providers without downtime

A practical handover plan for changing I.T. providers: what to collect before you give notice, the order to do things in, and the questions that prevent surprises.

4 min read →
Switching & buying

What to check in a managed I.T. agreement before you sign

A clause-by-clause checklist for reviewing a managed I.T. agreement, so you know what you are paying for and how to leave if it does not work out.

4 min read →
Compliance

Answering a cyber insurance questionnaire honestly

Cyber insurance forms ask about MFA, backups, patching, endpoint protection, email security and training. Here is how to answer accurately and fix gaps before renewal.

4 min read →
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